📦 Shipping Policy
1. Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email (excluding weekends and holidays).
You will receive another notification once your order has been shipped.

Please note that processing times may be extended during peak seasons or promotional periods.

2. Shipping Rates & Estimated Delivery Time

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United States: 7–12 business days

International: 10–20 business days

Delivery times are estimates and may vary depending on your location, customs clearance, and local postal services.

3. Shipping Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–48 hours to update.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country or region.
These charges are the responsibility of the customer and are not included in the shipping cost.

5. Shipping Delays

We are not responsible for shipping delays caused by:

Customs clearance

Weather conditions

Postal service issues

Incorrect or incomplete shipping addresses

If your order is delayed, please contact us and we will do our best to assist you.

6. Incorrect Address

Please ensure that your shipping address is correct before placing your order.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery at:

📧 dollycase@service.com

Please include your order number and photos (if applicable), and we will assist you as soon as possible.

8. Contact Us

If you have any questions about shipping, please contact us at:

📧 dollycase@service.com